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1. Reflect on your own experience of a conflict you have been in,…

1. Reflect on your own experience of a conflict you have been in, and to learn from it. INCLUDE IN-TEXT CITATIONS AND ACADEMIC REFERENCES USING APA 7 FORMAT.

 2. Your main objective is to demonstrate your understanding of the theory of conflict resolution by using this conflict situation. INCLUDE IN-TEXT CITATIONS AND ACADEMIC REFERENCES USING APA 7 FORMAT.

3. How would mediation (and another conflict resolution approach) have helped to resolve this conflict? INCLUDE IN-TEXT CITATIONS AND ACADEMIC REFERENCES USING APA 7 FORMAT.

 4. How could a mediator have helped your conflict? INCLUDE IN-TEXT CITATIONS AND ACADEMIC REFERENCES USING APA 7 FORMAT.

5. How could you have mediated a similar dispute? (if you involved in the conflict, for this question you need to imagine you were not involved). What would your goals be? How would you remain neutral and follow ethical guidelines? INCLUDE IN-TEXT CITATIONS AND ACADEMIC REFERENCES USING APA 7 FORMAT.

# Include headings and in -text citations in each paragraph. DO NOT FORGET IN-TEXT CITATIONS AND REFERENCES. 

#Include introduction ( INCLUDE IN-TEXT CITATIONS AND ACADEMIC REFERENCES USING APA 7 FORMAT), body paragraph( answering questions using conflict theory, includes description of the conflict) INCLUDE IN-TEXT CITATIONS AND ACADEMIC REFERENCES USING APA 7 FORMAT and conclusion by summarising key points and references.

# Use academic references using APA 7 referencing format tool by using below references and use other more references using books, journals and articles.

Barsky, A. (2014). Conflict resolution for the helping professions. Oxford University Press, Incorporated. https://lesa.on.worldcat.org/oclc/913580406

 • Coleman, P. T., Deutsch, M., & Marcus, E. C. (Eds.). (2014). The handbook of conflict resolution : Theory and practice. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/871781351

 • Deschamps, J. (2019). Mediation : A concept for information and communication sciences. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/1084433417

 • Evokes Productions, (2015), Workplace Mediation in Action – Conflict Masters, https://www.youtube.com/watch?v=4Uzbpj1UCEY

 • Furlong, G. T. (2010). The conflict resolution toolbox : Models and maps for analyzing, diagnosing, and resolving conflict. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/243596461 

• Herrman, M. S. (Ed.). (2008). The Blackwell handbook of mediation : Bridging theory, research, and practice. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/437159297 

• Lewis, C. (2015). How to master workplace and employment mediation. Bloomsbury Professional. https://lesa.on.worldcat.org/oclc/1053857291 

• Liebmann, M., Bowers, S., & Bitel, M. (2011). Mediation in context. Jessica Kingsley. https://lesa.on.worldcat.org/oclc/731646855 

• Mayer, B. S. (2015). The conflict paradox : Seven dilemmas at the core of disputes. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/890377860

 • Mayer, B. S. (2012). The dynamics of conflict : a guide to engagement and intervention (2nd ed., Ser. Wiley desktop editions). Jossey-Bass. https://lesa.on.worldcat.org/oclc/785777947 

• McCorkle, S., & Reese, M. J. (2018). Mediation theory and practice. SAGE Publications, Incorporated. https://lesa.on.worldcat.org/oclc/1010665150 

• Moore, C. W. (2014). The mediation process : Practical strategies for resolving conflict. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/869460694 

• Whetten, D. A., & Cameron, K. S (N.D) Developing Management Skills. http://www-personal.umich.edu/~lroot/ConflictMgtConceptMap/Whetten