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Case Study 1: Howard Howard and Cindy have been married for seven…

Case Study 1: Howard

Howard and Cindy have been married for seven years. Howard wishes to move to a warmer climate, but Cindy is happy in their east coast home. When Howard confronts Cindy about his concerns, she often becomes aggressive and threatens to leave the marriage or withdraw her financial contribution to the household income. This response generally causes Howard to withdraw from the conversation, but the conflict arises again soon thereafter. Cindy frequently calls her father to share the concerns with him, asking Howard to leave the room. Howard’s relationship with Cindy’s father is strained, as Cindy makes negative statements about the marriage each time they talk. Howard frequently tells Cindy that the marital problems are her fault and that, if she would only consider moving to a warmer climate, their conflicts would go away. Cindy tells Howard that this is “just how she is” and that he needs to accept her or she will ask for a divorce. Whenever Howard tries to bring up the issues or communicate, Cindy picks up her cell phone and starts text messaging or becomes busy with some other task, giving little eye contact or response.

 

Case Study 2: Amada

Amada is a single parent with three young children. She works as a host at a 24-hour restaurant where she often picks up extra shifts and works overnight to make ends meet. Because of her work schedule, she often misses school events or is unable to put her children to bed and has to request that the babysitter stay late. On the job, Amada attempts to complete the tasks required for a host but is often also asked to clean the lobby and wait tables when other staff members are not present. She often does not have time to complete all of these tasks, neglecting her original assigned work as a host. She then receives negative feedback from a supervisor who frequently threatens her job. Amada’s supervisor has also been making her feel uncomfortable lately, asking her to button down her shirt or wear a more tight-fitting size to better “represent the company.” When she does not comply with these requests, he threatens her job further. Because she deals with social anxiety, Amada has difficulty remaining calm and focused when the restaurant becomes busy. Although Amada has worked in this role for five years, she has not received any pay raise or bonus compensation. Her manager frequently withholds tips from her when she “fills in” as a server, stating that her role is host so she is not entitled to tips. Recently, Amada has been experiencing chest pains and feelings of dizziness. However, she cannot make a medical appointment because of her parenting and workplace responsibilities monopolizing her schedule.

 

From the case studies:

What are the contributing factors to each person’s stress levels?

 

What does (Harrington, 2013) text say about their tress levels? (key terms/ideas per study)

 

Based on the solutions for interpersonal and job stress suggested in Chapters 8 and 9 (Harrington, 2013), suggest ideas to address the stress experienced by the parties in the case studies.