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PSYC 311: Behavior Management and Change QUESTION 1 …
PSYC 311: Behavior Management and Change
QUESTION 1
_______ help determine how we will achieve our behavior goals by adding order, predictability, and reliability to our plan.
Cues
Endgoals
Rules
Temptations
QUESTION 2
Failure to follow _______ often leads to a punisher of some sort, for both children and adults.
Cues
Endgoals
Rules
Temptations
QUESTION 3
Adults and children alike are governed by rules. For example, we are told how fast we can drive or when we can pass through the traffic light. The punisher for not following this rule might be
getting a ticket.
getting into an accident.
getting the finger from another driver.
any or all of the other answers.
QUESTION 4
Adults and children alike are governed by rules. For example, we are told when our credit card bill is due and how much to pay. The punisher for not following this rule might be
being fined for overdue payment.
hurting our credit rating.
adding to our debt.
any or all of the other answers.
QUESTION 5
Adults and children alike are governed by rules. For example, we are told what we can take on a plane with us. The punisher for not following this rule might be
being arrested.
being banned from an airline.
being put on the no fly list.
any or all of the other answers.
QUESTION 6
Adults and children alike are governed by rules. For example, we are told what time we need to be at work. The punisher for not following this rule might be
being reprimanded.
being written up.
being fired.
any or all of the other answers.
QUESTION 7
Though you may not be punished in the same way in your behavior modification plan as the previous examples, you likely will face consequences for not following your clearly established rules. These consequences might take the form of
not receiving tokens to cash in.
feeling guilt over not making it to the gym.
being thirsty because you forgot your water bottle.
any or all of the other answers.
QUESTION 8
The rules you write for your behavior modification plan can be vague.
True
False
QUESTION 9
The rules you write for your behavior modification plan should all be in one place, together, and easy to find.
True
False
QUESTION 10
The rules you write for your behavior modification plan should clearly state what you are expected to do and, at the same time, not be impossible to achieve.
True
False
QUESTION 11
If the rules you write for your behavior modification plan are vague, this may cause indecisiveness when called upon.
True
False
QUESTION 12
_______ is a written agreement between two people in which at least one of the two have agreed to engage in a specific level of the target behavior.
A behavioral contract
A token economy
A one-party contract
QUESTION 13
_______ delivers the reinforcers and punishers.
A token economy
A contract manager
A one-party contract
QUESTION 14
All organizations have a myriad of _______ that evolve naturally and are not the result of deliberate organizational design.
informal groups
formal groups
QUESTION 15
Sections of departments, such as the accounts receivable section of the accounting department, as well as committees and special project task forces are examples of
informal groups
formal groups
QUESTION 16
People join groups – both formally and informally – for many different reasons. Referring back to Chapter 9 of Organizational Behavior, what are some of these reasons? Select the best answer below.
economic self-interest and mutual interest
self-esteem and social needs
physical proximity and security
all of the other answers combined
QUESTION 17
The stages of group development within an organization are (in order):
performing, norming, forming, storming.
forming, storming, norming, performing.
performing, forming, storming, norming.
forming, norming, storming, performing.
QUESTION 18
At which stage of group development is a high degree of intergroup conflict to be expected?
forming
norming
storming
performing
QUESTION 19
Research shows that larger work group sizes are related to higher absenteeism and turnover among _______ though no such relationship exists for _______.
white-collar workers; blue-collar workers
blue-collar workers; white-collar workers
QUESTION 20
Effectiveness, according to Hackman’s model of work group effectiveness, is defined in terms of these criteria:
personal need satisfaction and capacity for future cooperation
capacity for future cooperation and productive output
productive output and personal need satisfaction
productive output, personal need satisfaction, and capacity for future cooperation
QUESTION 21
Which answer best describes how managers can take action to help increase group effectiveness?
They can be sensitive to group norms.
They can understand the pressures for conformity.
They can harness group cohesiveness.
They can do all three of the other actions.
QUESTION 22
_______occurs when the outputs of one unit or group become the inputs for another.
Pooled interdependence
Sequential interdependence
Reciprocal interdependence
QUESTION 23
NDUS’s physics and music departments may not interact frequently, but both contribute to the larger goals of the university, and both use university resources. This is an example of
Pooled interdependence
Sequential interdependence
Reciprocal interdependence
QUESTION 24
_______ exists when two or more groups are highly dependent on each other, thereby requiring a high degree of interaction.
Pooled interdependence
Sequential interdependence
Reciprocal interdependence
QUESTION 25
_______ facilitate group survival, simplify expected behaviors, help members avoid embarrassing situations, and help identify group members.
Social loafing
Group norms
QUESTION 26
When building an effective team, select team members for their skill and skill potential, not for their personality.
True
False
QUESTION 27
A technique used in teams that tend to avoid conflict, _______ requires one team member to take on the role of extracting buried disagreements within the team.
managerial intervention
real-time permission
mining
adaptation
QUESTION 28
_______ is reorganizing to reduce friction on the team.
Structural intervention
Managerial intervention
Real-time permission
Adaptation
QUESTION 29
A simple intervention to use when conflict arises, _______ is working with or around differences.
managerial intervention
real-time permission
structural intervention
adaptation
QUESTION 30
Cultural intelligence and emotional intelligence are not interrelated.
True
False
QUESTION 31
Studies show that nondiverse teams are no more susceptible to groupthink and no less reluctant to consider opposing viewpoints than diverse teams.
True
False
QUESTION 32
A team that can productively work through _______ will end up stronger, building more trust and being more open to sharing opinions.
lunch
conflict
the night
QUESTION 33
Managers need to remember that most of their time will be spent managing
the people dynamicsnot the tasks.
the tasksnot the people dynamics.
QUESTION 34
Tuckman’s Stages of Group Development includes these four stages: Forming, Storming, Norming, and Performing. _______ is a fifth stage that was added later to explain the disbanding and closure of a team at the end of a project.
Adjusting
Adjourning
Adjudicating
QUESTION 35
A study by BCG and the Technical University of Munich found that diversity in teams decreases innovation.
True
False
QUESTION 36
Match the work role to its definition.
—- task –oriented roles
—-
Relations-oriented roles
—– self- oriented roles
A.
These roles highlight individual group members’ specific needs and goals, often at the expense of the group.
B.
These roles focus on job function-related activities each designed to achieve a group performance goal.
C.
These roles emphasize furthering the development of the group (i.e., building group cohesiveness and consensus, maintaining group harmony, looking after group member welfare, etc).
QUESTION 37
According to a Rice University study, group cohesiveness and job satisfaction are _______ in smaller groups versus larger groups while absenteeism, turnover, and social loafing are _______ in larger groups versus smaller groups.
similar or the same; higher
lower; higher
similar or the same; lower
higher; lower
QUESTION 38
Research thus far has uncovered no definitive relationship has been found between group size and productivity.
True
False
QUESTION 39
Clearly stated expectations of all involved parties are part of every behavioral contract and not meeting the agreed upon terms typically creates a state of anxiety that is aversive, leading to an increase in the target behavior to avoid or escape the anxiety. Regarding this statement, which sentence below is true?
Everyone will feel this state of anxiety which is why behavioral contracts always work.
Not everyone, for one reason or another, will feel this state of anxiety as expected.
QUESTION 40
When writing a behavioral contract, you can plan for temptations and mistakes by including if-then statements, which tell you what you receive if you engage in the correct behavior. If-then statements are a type of _______.
token
reward
rule
punishment
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